Zenboo Returns & Exchanges
At Zenboo, we want you to love your purchase. If you are not completely satisfied, we offer a simple and planet-gentle return and exchange process.
Return & Exchange Policy
Regular-Priced Garments
We accept returns or exchanges on regular-priced items within 14 days of delivery. If your order is not quite right, we are happy to help.
Sale Items
Sale items can be returned for store credit or a gift card within 14 days of delivery. Store credit will be issued for the full purchase price.
How to Start a Return or Exchange
To begin the process, contact our team at joekabir@zenboo.co or reach out on Instagram. We aim to make returns simple while reducing our environmental footprint.
Return Guidelines
- Items must be unworn, unwashed, and undamaged.
- All original tags must remain attached.
- Original shipping costs are non-refundable.
For full details on our returns process, please review our Refund Policy.
Order Cancellation
Changed your mind or placed an order by mistake? We are here to help. If your order hasn’t been processed yet, we can cancel it for you. Just reach out to our team.
Questions?
Need assistance? Contact our team at joekabir@zenboo.co for further details.